Terms of use

Responsibility

Bouiboui Shop is committed to providing all the care necessary for the implementation of the service offered to you.

The Site provides you with information (photos, texts) for information only, as is, with all their imperfections, errors, omissions, inaccuracies and other ambiguities that may exist and are in no way contractual. In addition, this information must be taken into consideration when it is put online and not when consulting the Site.

Bouiboui Shop declines all responsibility:
- For any interruption, malfunction or unavailability of access to the Site;
– For any misuse or misconfiguration of your computer;
– For any damages of any kind whatsoever resulting from fraudulent intrusion by a third party leading to a modification of the information made available on the Site.
– For any failure due to a fortuitous event or a case of force majeure such as, and without limitation, disasters, strikes, fires, floods, failure or breakdown of equipment, means of transport, communication or made of your actions.
– For any indirect damage such as, in particular, loss of profits, loss of earnings, loss of data, loss of customers which may, among other things, result from the use of the Site, or on the contrary from the impossibility of its use. In any case, whatever the reason for the questioning of Bouiboui Shop, its liability is limited to the lower of the two sums: (i) amount of the direct damage suffered by the customer or (ii) price of the command.

Complaints

The Products offered comply with the French legislation in force. Bouiboui Shop cannot be held liable in the event of non-compliance with the legislation of the country where the Products are delivered. It is up to the customer to check with the local authorities the possibilities of importing or using the products he plans to order.

Complaints or disputes will always be received with attentive benevolence, good faith being always presumed in those who take the trouble to explain these situations.

In the event of a complaint, you can first contact Bouiboui Shop to obtain an amicable solution, by sending your emails to coucou@bouibouishop.com.

Any complaint concerning a defect on the product must be made within 15 days.

Order procedures

Online orders can only be made through the site, which presents a selection of Bouiboui Shop products.

Orders made by mail or telephone are not taken into account.

All the products ordered on the Site are the subject of a summary (your basket) before you are asked to confirm your order by indicating the address.

The payment of the price of the products makes the order final.

Product Prices

The applicable prices are those indicated on the Site at the time the Customer validates his order. The prices are indicated in euros and include all taxes. Prices are subject to French Value Added Tax (V.A.T) applicable on the day of the order.

The Customer is informed that delivery costs will be invoiced in addition to the price of the Products, and that they will be specifically indicated for this purpose on the order summary and in the order confirmation email.At any time and without notice, Bouiboui Shop reserves the right to modify its Product prices without these modifications affecting the orders that Bouiboui Shop would have accepted before the entry into force of these modifications

Confirmation of order validation, preparation of order

Bouiboui Shop confirms the validation of your order. This confirmation is sent to you by e-mail indicating an order number. All the information you provide when placing an order is binding on you, and in particular that concerning the recipient of the order (name, address, etc.) and any anomalies generated as a result cannot be charged to Bouiboui Shop in the case where it would be unable to execute the order and complete it. To this end, you will ensure that the recipient or a representative of the latter is present on the day of delivery.

Payment for the order

Online payment is made by credit card only.
To do this, choose your type of card (credit card, VISA, Mastercard), enter your card number, its expiry date and your cryptogram code (composed of the three digits located on the back of your bank card) then validate your data or click on "Cancel" to return to the previous page.

In order to provide you with the most reliable and secure service, we have chosen the MOLLIE payment system. The entries are encrypted (SSL encryption) to circulate in complete security and confidentiality. No payment information is stored on our site. Your payment request is sent in real time to the MOLLIE secure payment system: the bank ensures that your bank card is valid (no input error, no opposition), confirms the registration of your payment by providing you with a transaction number or informing you that the transaction has been declined. Your account is debited with the amount of your order.

Out of stock

The Products are offered within the limits of available stocks at the time of placing the order by the Customer. A Product that has become unavailable is indicated as such. It is specified that Bouiboui Shop will make every effort to ensure the availability of the entire range of Products offered.

At any time, Bouiboui Shop reserves the right to modify or no longer market the Products offered on the Site, these modifications however having no impact on the orders that Bouiboui Shop would have accepted before the entry into force. force of these modifications.

In case of unavailability of a Product, Bouiboui Shop will inform the Customer, as soon as possible, by e-mail, of the delivery of a partial order or the cancellation of its order.

In the event of a partial order, the invoice for the order is updated according to the products shipped. Payment takes place when the order is dispatched.

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